Sincerelead Garage Privacy Policy

Last updated: June 15, 2026

This Privacy Policy explains how Sincerelead Garage (the "App"), operated by Team Auto ("we", "us", or "our"), collects, uses, protects, and shares information when you use the App, our related websites, and our workshop management services.

By using Sincerelead Garage, you agree to the collection and use of information in accordance with this Privacy Policy. We handle personal data in accordance with applicable privacy laws, including the Singapore Personal Data Protection Act 2012 where applicable.

Information We Collect

Depending on how you use Sincerelead Garage, we may collect the following information:

• Contact and account information, such as your name, phone number, email address, physical address, username, account identifiers, and login credentials.
• Vehicle and service information, such as vehicle details, service bookings, workshop records, invoices, package records, voucher records, and service history.
• Contacts that you choose to provide or access when using invitation, address book, or communication features.
• Location information when needed for appointment, workshop, address, or map-related features.
• Photos or files that you choose to upload for service, booking, claim, invoice, or account-related purposes.
• Device and diagnostic information, such as device identifiers, crash logs, performance data, feature usage, and technical logs used to keep the App secure and reliable.
• Communications you send to us, including support requests and feedback.

How We Use Information

We use the information we collect to:

• Provide, operate, and maintain Sincerelead Garage and its workshop management features.
• Create and manage user accounts, authenticate users, and protect account security.
• Process bookings, vehicle records, invoices, package records, voucher records, and service progress updates.
• Support address, location, contact, invitation, file upload, and workshop communication features.
• Communicate with users about service status, account activity, support, and important App updates.
• Analyze diagnostics, improve App performance, troubleshoot issues, prevent misuse, and comply with legal obligations.

How We Share Information

We do not sell personal information and do not use personal information to track users across third-party apps or websites. We may share information with trusted service providers that help us operate Sincerelead Garage, such as hosting, storage, analytics, notification, and customer support providers. We may also disclose information if required by law, legal process, or to protect the rights, safety, and security of users, Team Auto, or the public.

Data Security

We use reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, but we work to protect your information and limit access to people and service providers who need it.

Data Retention

We retain information for as long as necessary to provide Sincerelead Garage, support workshop operations, comply with legal and accounting obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete it or anonymise it where reasonably possible.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information. You may also request account deletion or deletion of information associated with your Sincerelead Garage account by contacting us using the details below. Some records may need to be retained where required by law, accounting rules, dispute resolution, security, or legitimate business purposes.

For step-by-step account deletion instructions for Sincerelead Garage, visit Sincerelead Garage Account Deletion.

Children

Sincerelead Garage is intended for business and workshop-related use and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of Sincerelead Garage after an update means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at teamAuto@gmail.com.